Contact information

Get in touch with our local travel experts

Whatever your needs, we are here to help. If you have any questions about our packages or services, please do not hesitate to contact us.

If you are trying to reach us outside of business hours, please send us an email or leave voicemail and we will respond as soon as possible within two working days. Customers travelling on our tours always have access to our 24-hour emergency help line.

Email

Click here to send us an email through an easy form

We will reply to your email within 24 hours during the business week. Scroll down to see our opening hours.

Customize your tour

Nordic Visitor can design a one-of-a-kind itinerary for you—our team of travel experts are here to help. Send a customized tour request. A travel consultant will respond to your request within one business day. Scroll down to see our opening hours.

Live chat

You can also talk to us through our live chat box or call our customer support line to speak with one of our friendly travel consultants.
 

Call us

Our main phone number is + 354 578 20 80

You can also call us toll free from the following countries:
UK: 0-800-066-4730 
USA: 1-800-490-1019
Australia: 1-800-990-752
Canada: 1-800-490-1019
Denmark: 8088-9819
Germany: 0-800-182-0265
Israel: 1-809-494165
Netherlands: 0-800-022-8774

Or contact our local offices directly: 

Iceland: +354 578 20 80
For requests regarding: Iceland, Greenland, Faroe Islands, Norway and Svalbard.

Sweden: +46 8 666 23 30
For requests regarding Sweden, Lapland, Finland, Denmark and Combination tours.

Our customer support line is open Monday to Friday from 9 AM to 5 PM (GMT). You can see details about our current local time below.
 

Opening hours

Our live customer support time is operated during regular business hours in Iceland and Sweden. If you call after office hours, please leave a message or send us an email and we will get back to you as soon as possible. In case of travel emergencies, we also provide our customers with a 24/7 help line.

Iceland Office - current time is:

Winter (1st of September – 31st of May)
Monday to Friday, 9 AM – 5 PM (GMT)

Summer (1st of June – 31st of August)
Monday - Saturday, 9 AM – 5 PM (GMT)
Sunday, 9 AM – 3 PM (GMT)

The local time zone in Iceland is Greenwich Mean Time (GMT).

Sweden office

Winter (1st of September – 30th of April)
Monday to Friday, 9 AM – 4 PM (GMT+1)

Summer (1st of May – 31st of August)
Monday to Friday, 9 AM – 4 PM (GMT+2)

The local time zone in Sweden is Central European Time (CET). It is one hour (two hours in summer) ahead of the time in Iceland.

Our offices

Nordic Visitor is operated from offices in Iceland and Sweden. We are a fully registered company in each country and follow all industry regulations set forth by each government.

ICELAND Head office Bríetartún 13 105 Reykjavik Tel: +354 578 20 80 Manager: Jon Sigurdur Ingason jonsi (at) nordicvisitor.com See location on Google maps

SWEDEN Gyllenstiernsgatan 12 115 26 Stockholm Tel: +46 8 666 23 30 Fax:+46 8 55 11 01 95 Manager: Cecilia Markov cecilia (at) nordicvisitor.com See location on Google maps