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» Travel Consultant - Located in Edinburgh – Apply no later than Monday 29th April, 2019
About Nordic Visitor
Nordic Visitor is a forward-thinking travel agency specialized in creating unforgettable travel experiences. We offer custom package tours for individuals and groups from all over the world to the Nordic countries and Scotland. Learn more at our about us page.The company has been growing consistently since it was founded in 2002, and today we are one of the largest Icelandic tourism companies with over 100 employees at our offices in Reykjavik, Stockholm and Edinburgh. We offer a lively workplace, progressive human resources policies, career development opportunities, an international environment and excellent work facilities at the company's new head office in Reykjavik.
Nordic Visitor as a Workplace
At the heart of Nordic Visitor are outstanding individuals who are responsible, service-orientated, positive and proactive in their work. To this end, we've invested a great deal in developing human resources policies that promote a positive work environment for our diverse staff.
As the travel industry is very fast paced, we're always challenged not just to keep up, but to stay ahead. So we encourage our staff to continually develop their talents with a professional training program. Thanks to our dedication to staff development, Nordic Visitor won the 2014 Education Award from the Confederation of Icelandic Employers.
Work Processes and Organization
We've been steadily working towards streamlining our operations and improving our work processes.
Nordic Visitor has a clear strategic vision for the company, which staff take part in shaping at annual company-wide workshops. Staff are also kept up to date on major initiatives and regular operations with our weekly internal newsletters. In addition to an effective organizational chart, there are job descriptions for all positions and a staff handbook that gets updated yearly.
In order to track all of our major projects, we have implemented organised work processes and use collaborative systems to enable teamwork. Throughout the years we have also developed and adapted front- and back-office software that communicates with both our external website and accounting system. This system maintains a detailed record of all our tours, as well as income and expenses.
Our Iceland-based head office, since 2016 is at Bíldshöfði 20, 110 Reykjavik. This location gives us room to grow even more, while ensuring a spacious, bright and comfortable work environment for everyone, along with ample parking and close proximity to Strætó city bus stops. The facilities also include a large, inviting cafeteria where lunch is served and complimentary food, tea and coffee is available during working hours.
Nordic Visitor's Stockholm office is located in a newly renovated office space at Alsnögatan 11, on lower Södermalm. The space is bright and airy and offers comfortable working facilities inside and beautiful surroundings outside as the office has a large shared outdoor terrace overlooking the canal. The NV Stockholm office space also include a large conference/lunch room, complimentary snacks, tea and coffee available during working hours, and an in-house shared restaurant serving lunch, drinks and “fika”.
Nordic Visitor’s Edinburgh office is located in a historic building at 22 Young Street, in the heart of city centre. The space is bright and airy and offers comfortable working conditions and a stimulating work environment. The office is close to shops and restaurants as well as the beautiful Princes Street Gardens. The office has a meeting room and shares kitchen facilities with other tenants in the building. Employees have access to complimentary snacks, tea and coffee during working hours and the Scotland office follows all rules and regulation as per UK law.
At Nordic Visitor we place a great deal of importance on maintaining a supportive work atmosphere and positive interactions between employees.
We also encourage open communication among our staff. Therefore, we regularly conduct opinion surveys, in association with trade union VR, to check on our employees' sense of well-being at work. Time and again, results show that employee attitudes about Nordic Visitor, both as an employer and as a company, are very positive. Employee pride and satisfaction also rank consistently high, so our employee turnover has remained low. In our most recent VR survey, Nordic Visitor scores among the highest of all tourism companies in Iceland for attitudes of employees to their workplace.
Thanks for the positive perception of the company among staff members and the high rate of staff participation in the annual VR survey, Nordic Visitor has been honoured as a “Company of the Year” at the labour union’s annual awards ceremony in 2016, 2017 and 2018.
The atmosphere outside of the workplace is just as dynamic. Nordic Visitor has a very active employee association, with regular social events organized by both the company and our in-house entertainment committees.