Want to create lasting memories with us?
We are always on the lookout for talented and enthusiastic people with a head for business and a heart for service. Send us your CV and a cover letter telling us a little about yourself and what you can contribute to our Nordic Visitor family at career(at)nordicvisitor.com with "Job Application" in the email subject line.
Nordic Visitor is a forward-thinking travel agency specialized in creating unforgettable travel experiences. We offer custom package tours for individuals and groups from all over the world to the Nordic countries and Scotland, as well as DMC services in Iceland.
The company has been growing consistently since it was founded in 2002, and today we are one of the largest Icelandic tourism companies with over 100 employees at our offices in Reykjavik, Stockholm and Edinburgh. We offer a lively workplace, progressive human resources policies, career development opportunities, an international environment and excellent work facilities at the company's new head office in Reykjavik.
Nordic Visitor as a Workplace
At the heart of Nordic Visitor are outstanding individuals who are responsible, service-orientated, positive and proactive in their work. To this end, we've invested a great deal in developing human resources policies that promote a positive work environment for our diverse staff.
As the travel industry is very fast paced, we're always challenged not just to keep up, but to stay ahead. So we encourage our staff to continually develop their talents with a professional training program. Thanks to our dedication to staff development, Nordic Visitor won the 2014 Education Award from the Confederation of Icelandic Employers.
Work Processes and Organization
Since 2002 we've been steadily working towards streamlining our operations and improving our work processes.
Nordic Visitor has a clear strategic vision for the company, which staff take part in shaping at annual company-wide workshops. Staff are also kept up to date on major initiatives and regular operations with our weekly internal newsletters. In addition to an effective organizational chart, there are job descriptions for all positions and a staff handbook that gets updated yearly.
In order to track all of our major projects, we have implemented organised work processes and use collaborative systems to enable teamwork. Throughout the years we have also developed and adapted front- and back-office software that communicates with both our external website and accounting system. This system maintains a detailed record of all our tours, as well as income and expenses.
Our Iceland-based head office, since 2016 is at Bíldshöfði 20, 110 Reykjavik. This location gives us room to grow even more, while ensuring a spacious, bright and comfortable work environment for everyone, along with ample parking and close proximity to Strætó city bus stops. The facilities also include a large, inviting cafeteria where lunch is served and complimentary food, tea and coffee is available during working hours.
As of March 2017, Nordic Visitor's Stockholm office will be located in a newly renovated office space at Alsnögatan 11, on lower Södermalm. The space is bright and airy and offers comfortable working facilities inside and beautiful surroundings outside as the office has a large shared outdoor terrace overlooking the canal. The NV Stockholm office space also include a large conference/lunch room, complimentary snacks, tea and coffee available during working hours, and an in-house shared restaurant serving lunch, drinks and “fika”.
At Nordic Visitor we place a great deal of importance on maintaining a supportive work atmosphere and positive interactions between employees.
We also encourage open communication among our staff. Therefore we regularly conduct opinion surveys, in association with trade union VR, to check on our employees' sense of well-being at work. Time and again, results show that employee attitudes about Nordic Visitor, both as an employer and as a company, are very positive. Employee pride and satisfaction also rank consistently high, so our employee turnover has remained low. In our most recent VR survey, Nordic Visitor scores among the highest of all tourism companies in Iceland for attitudes of employees to their workplace.
Because of our high rates of survey participation and good staff ratings, Nordic Visitor was awarded third place in the category of large companies for VR's "Company of the Year" in 2016.
The atmosphere outside of the workplace is just as dynamic. Nordic Visitor has a very active employee association, with regular social events organized by both the company and our in-house entertainment committees.