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Travel update (Covid-19) | Book & Travel With Confidence

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Looking forward to happy times

Your wellbeing, safety and happiness are important to us. That's why we've added more features to the dedicated and personal service that Nordic Visitor customers have grown to love.

The newly upgraded cancellation insurance gives you added financial security and more options for rearranging your plans if needed. And we've also reduced most initial deposits to just 10% and added a refund option for any required PCR entry tests.

Offer ends soon: Book a deal for summer 2021 in our New Year Sale and you will get free cancellation insurance included.

 

— WHY US?

Why book with Nordic Visitor

  • Your own local consultant to plan your trip & answer your questions
  • 24/7 emergency helpline during tour
  • Safety-vetted and quality-checked local services
  • Professional service from local experts
  • Flexible & customisable tour options
 

YOUR PAYMENTS ARE PROTECTED

You will never lose money when you book a tour with Nordic Visitor's cancellation insurance. It protects you from financial losses that might occur if you have to cancel due to Covid-19 related reasons. If this happens you can claim a 100% refund of the money you’ve paid to us.


All Special Offers bookings come with free cancellation insurance until February 4th. T&Cs apply.

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RISK-FREE BOOKING

If your plans need to change, don't worry: we have you covered. Should you want to enjoy your Nordic Visitor tour at another time, we can make it happen. Our cancellation insurance lets you amend your booking dates once with no change fee.


See full T&Cs for details.

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AFFORDABLE DEPOSITS

Give yourself something to look forward to without breaking the bank. Now, you can opt for an affordable deposit of just 10% to secure your Nordic Visitor booking for most of our destinations and packages.


A few packages have minimum 50% deposit. See T&Cs for more details.

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COVID TEST COVER

If you are required to take a Covid-19 test on arrival at your destination, we'll cover this cost once for each person in your group. Nordic Visitor will refund entry tests in our destinations up to a total of 15.000 ISK each (around $110 or £85 per person).


Full details are in T&Cs. Entry requirements are noted on our Travel Updates page.

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What our customers say

 

Discover what our amazing clients, who travelled during the pandemic, thought about their experience with Nordic Visitor.

They covered risks and that was very important for me, going on vacation and being less stressed because of coronavirus. This is what I really appreciate. This tour was very comfortable and the service overall is simply excellent. Overall the trip exceeded our expectations.

- Anastasia, visited Iceland

Read the full review on Tripadvisor  

From start to finish they were flexible about the dates, happy to reorganise locations (due to Covid fears) and our own personal preference. We would definitely consider booking another trip through Nordic again.

- Nathalie, visited Scotland

Read the full review on Tripadvisor  

Nordic Visitor went above and beyond what we could have expected in terms of contact during the holiday, and went to great lengths to tailor-made a specific trip for us. All in all, we would wholeheartedly recommend Iceland as a great destination and Nordic Visitor as a specialist tour company for this part of the world.

- Sarah, visited Iceland

Read the full review on Tripadvisor  

tripadvisor excellent See all reviews

FREQUENTLY ASKED QUESTIONS ABOUT OUR
FLEXIBLE BOOKING POLICY

To help you Book With Confidence, we’ve answered commonly asked questions about our booking policy here.

If you’d like more information on what we’re doing for your wellbeing when you’re on a Nordic Visitor tour, see our Travel With Confidence page. Or if you have questions about international travel and destinations, see our Travel Updates.

With Nordic Visitor's cancellation insurance, should you test positive for Covid-19 before you travel, you can claim a 100% refund of the money you’ve paid to us. You can also rebook your tour, on one occasion, without incurring any change fees.

Nordic Visitor's cancellation insurance is available for most packages, except those featuring Hurtigruten cruises, Lapland, or Greenland.

We also gave away free cancellation insurance with selected summer 2021 tours available on Early Bird or other Special Offers from October 2020 to February 2021.

Don’t hesitate to contact your Nordic Visitor travel consultant if you feel unwell in the lead up to your trip. They will do everything they can to support you during this time.

We are continuously monitoring the safety of all our destinations and share the latest information on our Travel Updates page.

We value the safety of our customers and staff, so our decisions are based on the advice of official advisories such as the World Health Organization (WHO), as well as the EU and national governments, when it comes to safe leisure travel.

To find out where you can go on holiday, follow the guidance of local and international travel advisories. They have information on the rules and regulations around leisure (or 'non-essential') travel, including quarantine laws.

We also recommend you to keep up to date with the official advice from WHO (the World Health Organization).

With our cancellation insurance, you will not lose money on your Nordic Visitor tour if you have to cancel due to Covid-19 reasons, including closed borders and cancelled flights.

You can alter your booking dates on one occasion with no change fees, or you can cancel and receive your payment back as a combination of refund and travel credit, depending on the amount of notice provided.

Book With Confidence cancellation insurance is included with all tours available through Early Bird offers, December Sale and New Year Sale. See our Special Offer Booking Terms for more information.

In general, we always recommend all travellers to get comprehensive personal travel insurance. Plus, if you are from an EEA country, we advise that you bring your European Health Insurance Card (EHIC) with you.

Check with your policy provider to find out if you are covered for coronavirus-related claims. They may be able to give you an upgrade on your policy to include this. If not, we suggest you search for insurance providers that do offer Covid-19 cover.

Once you’ve purchased the PCR test, send us proof of payment for the test, such as a receipt, and we will refund you the fee. You can choose between a refund to the same credit card you used to book your tour, or a service upgrade for the same amount.

We are currently taking 2022 bookings for most of our major destinations, including Iceland, Norway, Sweden, Scotland and Ireland. To find out if your tour of choice is available in 2022, simply choose 'Find Your Price' and use the calendar to see if dates are available.

Our travel consultants will also be happy to let you know what's on offer if you would rather contact us for a chat.

Your health and safety, and that of our employees, has always been our top priority. That’s why we’ve been proactive in implementing new health protocols across our tours, in line with local laws and regulations regarding Covid-19.

Increased cleaning, availability of hand sanitiser, and social distancing are the three key measures we are enforcing to keep our customers safe.

To maintain our high safety standards, we ensure that all our guides and suppliers carry out specialised Covid-19 health and hygiene training. Every element of your Nordic Visitor tour has been checked for safety, including your accommodation, transport, activities, and any restaurant meals that are part of your package.

For the full range of what we're doing to keep travellers safe, see our Travel With Confidence plans.

Our key advice is that you follow government guidelines relating to Covid-19. We also recommend that all customers take out travel insurance for extra security.

To stop the spread of the virus, it is important to wash your hands regularly, use hand sanitiser, wear a face mask in public, and keep a social distance of 2 metres (6 feet).

Why choose Nordic Visitor

Book with confidence

Plan your trip risk-free. With Nordic Visitor's cancellation insurance, available free with Special Offers until 4 February, you'll have access to flexible terms. That means you can alter your booking dates once with no change fees, and cancel your trip with no cancellation fees. Terms & conditions apply.

Book With Confidence

Trusted local travel experts

Nordic Visitor was established in 2002 and has been creating unforgettable tours in Northern Europe ever since. Our travel consultants have extensive knowledge of the regions they are based in and will use their expertise to craft your perfect trip. They will support you every step of the way.

Flexible tour options

Your dedicated travel expert will do everything to make your trip personal to you. If you have a particular wish list in mind, don’t hesitate to share your ideas. Whether you want to add extra nights, visit specific attractions or make any other adjustments, they will tailor your itinerary to your needs.

You are in good hands

We are used to dealing with unforeseen and sometimes disruptive situations, such as volcano eruptions. So should anything unexpected arise during your tour, don’t worry. We will take care of reworking your itinerary while keeping you safe and informed. Our 24/7 helpline means we’re only a call away.

Great reviews

Nordic Visitor is dedicated to the best service quality, and this is reflected year after year when Tripadvisor awards us with their Certificate of Excellence. We also take great pride in our customer feedback: 97% of our travellers say they would recommend us to friends and family.

Stress-free experience

Relax and let someone else handle all the details of planning your trip. We take care of organising everything for you, from route planning to making bookings, so you save time and effort. You can look forward to your tour knowing that the experts have everything in hand.

Full financial protection

With Nordic Visitor, you have peace of mind knowing your holiday arrangements with us are 100% financially protected. We comply with European Union laws on Package Travel regulations. Your payments are safeguarded with an insurance protection that guarantees you a refund in the unlikely event of insolvency.

Covid Information Hub

Here you can find everything you need to know about planning and enjoying travel following the global pandemic.

TRAVEL WITH CONFIDENCE

This is what we’re doing to support you before, during and after your tour with us.

View all details

TRAVEL UPDATES

Discover destination news, information on your upcoming trip and safety resources.

View updates

NEW YEAR SALE

Plan ahead and save up to 15% on selected 2021 tours to various destinations. Take advantage of this limited time offer with risk-free booking and free cancellation insurance.

ICELAND

Save up to 15% on selected packages, from summer road trips to luxury tours

View offers

SCANDINAVIA

Travel across the Scandinavian countries next year and save up to 15% off selected tours

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NORWAY

Save up to 15% on selected independent and small group tours

View offers

SCOTLAND

A selection of summer 2021 tours are on sale for up to 15% off

View offers

IRELAND

Save 15% on selected Irish road trips

View offers

SWEDEN

Take a trip to Sweden in 2021 and save up to 15% off your package

View offers

ALL OFFERS

See all packages on offer, with up to 15% off

View offers

Contact us

Keen to learn more about a tour destination? Or do you want to customise a package. Whatever you need, our helpful travel team is happy to help. Get in touch today.

 

Phone

Our main phone number is
+354 578 20 80

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