Pay a 20% deposit or more on most Nordic Visitor tours and you’ll receive our Cancellation Protection free of charge. This will allow you to protect your payments.

With our Cancellation Protection, you can choose between:

• 1. Rebooking your tour, on one occasion, without any change fees. You may choose the new dates of your tour at any time within 36 months from the cancellation date.
• 2. Or cancelling for any reason and receiving a partial refund and travel credit as follows:
  • • With more than 72 hours' notice before your arrival, your deposit will be held as a travel credit and the remaining will be refunded to you.
  • • With less than 72 hours’ notice before your scheduled tour arrival date, 50% will be held as travel credit with the remaining 50% refunded to you.
• Terms and conditions apply.

If you have Cancellation Protection with us, your tour payments are protected. Please contact us and we’ll assist you with rebooking or cancelling your tour.

If you do not have Nordic Visitor's Cancellation Protection, standard booking terms apply. We recommend you check with your private travel insurance provider.

We value the safety of our customers and staff, whether it’s concerning a volcano eruption or health regulations in our destinations.

We base all our decisions to run tours on the advice of national governments and official international advisories when it comes to safe leisure travel.

To find out where you can travel, follow the guidance of local and international advisories. You can also see the status and updates for all our destinations on the Travel Updates page.

Your health and safety, and that of our employees, is our top priority. That’s why we’ve implemented health and hygiene measures over the last 2 years that are now part of our everyday business.

We have adopted the “Clean & Safe” pledge from the Icelandic Tourist Board as a reflection of the importance of protecting our customers. Hand sanitiser is now widely available and increased cleaning is part of our processes and those of our suppliers. For example, rental cars and minibuses will be cleaned thoroughly before you embark on your trip.

When you take a tour with Nordic Visitor, you can travel knowing we have all these things, and your safety, in mind.

When you travel with Nordic Visitor, you have the peace of mind that there’s always someone on-hand to help. Should you need assistance during your tour, you can reach us either at the office or via our 24/7 helpline.

Our support team is there to react quickly to your situation. They have been trained to deal with unforeseen circumstances. They’ll advise you on next steps, such as where to go to seek medical attention.

They’ll also rearrange details of your tour where necessary and do everything to ensure you are well looked after.

We always recommend that all travellers purchase comprehensive personal travel insurance. This provides another level of protection for you while you're abroad. It may cover costs due to flight delays or cancellations, lost luggage, healthcare, etc.

Plus, if you are from an EEA country, we advise that you bring your European Health Insurance Card (EHIC) with you.

If you decide to purchase our Cancellation Protection, it will protect your payments should you need to cancel or postpone your trip before you travel. Please note that it does not replace travel insurance.

We are already taking 2025 bookings for some of our destinations. To find out if your tour of choice is available, simply select 'Find Your Price' and use the calendar to see which dates you can choose from.