Health & Safety

How to find pharmacies, medical help and emergency assistance

Italy is famously safe and welcoming to all travellers. That being said, we've listed some useful information below, just in case of an emergency.

Emergency services

For any life-threatening injuries, call 112 to reach the emergency services, wherever you are in Italy. The Italian health service is renowned for its very high quality, and, should you need it, you will be in safe hands.

Dentists

For emergency dental treatment, go to the nearest hospital.

Pharmacies/Chemists

You'll find pharmacies in all major cities and most towns throughout Italy. They sell general medicines like painkillers and allergy relief. Their staff can also offer advice on minor medical issues. They are all generally open Monday–Saturday between 9 AM – 5PM and some have limited opening hours on Sundays.

In Italian, "pharmacy" is "farmacia" ("far-mah-chee-ah").

Italian pharmacies are easily recognisable by their green cross signs. In many cases, they even light up in darker seasons to catch the eye.

It’s also good to know that Italy operates a “Farmacia di turno” system, where certain pharmacies will stay open later and open during holidays and on Sundays. You can find out where they are by asking at a pharmacy, looking online, and also by asking at the front desk of your hotel.

Health Insurance

We urge you and all travellers in your party to purchase comprehensive travel insurance ahead of your trip. Insurance is not available through Nordic Visitor and our Cancellation Protection doesn't replace travel insurance.

Citizens of EEA countries must carry their European Health Insurance Card (EHIC) otherwise the patient will be charged in full.

If you're from another country, you will be charged in full. You can claim money back from your insurer, depending on your policy.